All SWSLHD services
See all mental health and drug health services for South Western Sydney Local Health District
Mental health services
The South Western Sydney Local Health District (SWSLHD) Mental Health Service provides quality mental health treatment and support to residents across South Western Sydney.
The services provide assessment and treatment for a range of mental health needs and disorders. In addition to age-specific services, specialised services are also available for Aboriginal and Torres Strait Islander people and people from culturally and linguistically diverse
backgrounds.
Mental health services are provided across the age range. In the SWSLHD Mental Health Service, there are dedicated teams for Perinatal, Infant, Child and Adolescent, Youth/Early Psychosis, Adults and Older Persons’ mental health care. The service also provides additional services such as an Aboriginal mental health team, mental health promotion and a gambling treatment program.
Community-based mental health services operate in the Bankstown, Fairfield, Liverpool, Campbelltown, Wollondilly and Wingecarribee areas. Hospital-based mental health services are located at Bankstown, Liverpool and Campbelltown Hospitals.
Collaborating with other SWSLHD services, including Community Health Services, Drug Health Services, and Aged Care and Rehabilitation Services, enables the Mental Health Service to deliver holistic health treatment and support to our community.
Access to mental health service in south western Sydney is via the Mental Health Line:
The Mental Health Line is a single number, state-wide 24-hour mental health telephone access and information service which will send your call to the mental health team in SWS.
Anyone with a mental health concern can use the Mental Health Line to speak with a mental health professional and be directed to the right care for them.
Carers, other health professionals and emergency service workers can also use the Mental Health Line.
In an Emergency please call 000 or present to your local hospital emergency department.
Emergency Access flow chart: http://www.swslhd.nsw.gov.au/MentalHealth/edAccess.html
If you or someone you know is at immediate risk of suicide or harm, or of harming others dial Triple Zero (000)
- Stay calm and call Triple Zero from a safe place.
- Don’t hang up until the operator asks you to do so.
- The operator will ask you which emergency services you require – police, fire or ambulance – and will connect you. The operator may ask where you are calling from.
- It is important to remember to stay calm, stay on the line and clearly answer the operator’s questions.
- You will be asked to provide location details. Try to provide the street number, street name, nearest cross street and the area.
- If you have difficulty speaking English, you can ask for an interpreter once you have been transferred to the emergency service you requested. This is a free service.
If you, or someone you know, is experiencing current difficulties with mental health, assistance is available 24 hours a day, 7 days a week over the telephone by trained mental health professionals on the Mental Health Triage Access Line (MH-TAL) 1800 011 511.
There will be prompts to choose from and these will direct you to a mental health professional who will:
- take your details
- discuss the situation
- make a collaborative plan with you; and
- where necessary, contact the local Community Mental Health Emergency Team (CoMHET) or Mental Health Crisis Team.
The local CoMHET or Crisis Team will then contact you and develop a plan which may involve talking over the phone, visiting the home or asking the person to come to the local Community Health Centre or Hospital Emergency Department for a more thorough assessment.
Other Mental Health Services
Mental Health information or counselling can also be sought from:
- Lifeline 13 11 14 (confidential telephone counselling)
- MensLine Australia 1300 789 978 (confidential telephone counselling for men)
- Kids Helpline 1800 551 800 (telephone counselling)
- Beyondblue 1300 224 636 (information and referral line)
Drug health services
Drug Health Services Intake Line: (02) 9616 8586
Call the Drug Health Services Intake Line for referral to specialist services for drug and alcohol issues.
Hours: 8:30am - 4:30pm, Monday to Friday.
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See all mental health and drug health services for South Western Sydney Local Health District