Accessing mental health services
If you or someone you know is at immediate risk of suicide or harm, or of harming others, dial triple zero (000).
- Stay calm and call triple zero (000) from a safe place.
- Don’t hang up until the operator asks you to do so.
- The operator will ask you which emergency services you require (i.e., police, fire or ambulance) and will connect you. They may ask where you are calling from.
- It is important to remember to stay calm, stay on the line and clearly answer the operator’s questions.
- You will be asked to provide location details. Try to provide the street number, street name, nearest cross street and the area.
- If you have difficulty speaking English, you can ask for an interpreter once you have been transferred to the emergency service you requested. This is a free service.
If you, or someone you know, is experiencing current difficulties with mental health, assistance is available 24 hours a day, 7 days a week over the telephone by trained mental health professionals on the AccessLine: 1800 800 944 (free call).
The AccessLine provides support and advice and, if appropriate, a referral will be made to your local Specialist Community Mental Health team within the Murrumbidgee Local Health District.
This line also has contact information for other mental health or counselling services that you can access.
Please note, if imminent risk of harm to yourself or others is identified, emergency services will be asked to assist.
Other mental health services
Mental health information or counselling can also be sought from:
- NSW Rural Mental Health Support Line: 1800 201 123 (support and referral).
- Lifeline: 13 11 14 (confidential telephone counselling).
- MensLine Australia: 1300 789 978 (confidential telephone counselling for men).
- Kids Helpline: 1800 551 800 (telephone counselling).
- Beyond Blue: 1300 224 636 (information and referral line).
Accessing drug health services
The Murrumbidgee Local Health District's Community Mental Health, Drug and Alcohol Service's vision is to work collaboratively with consumers, families, carers, other healthcare providers and the local community to provide high quality mental health, drug and alcohol services that meet the needs of the local community.
Drug Health Services AccessLine: 1800 800 944 (free call).
Call AccessLine for support or referral to specialist services for drug and alcohol issues.
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